Lovart Subscribe FAQ
Updated on July 17, 2025
1. Credits
1.1 How do credits work?
Agent-Based Content Generation
When you make a request, credits are used for both understanding your need and crafting the final output. The number of credits depends on:
- Tool / model chosen – each offers unique capabilities at different credit levels.
- Task complexity – the more detailed the request, the more credits required.
Canvas Generator Usage
Credits are consumed according to your generation settings:
- Image size & quality you select.
- Style and level of detail desired.
- Advanced parameters you enable.
The more sophisticated your settings, the more credits will be required.
Expected Usage within limit
Expected usage for most users — may vary depending on your specific use case.| Membership Type | Credits | Agent Conversations | Number of Images Generated | Number of Images Edited | Video Length (s) | Pricing |
|---|---|---|---|---|---|---|
| Free | - | - | - | - | - | US$0/mo US$0/yr |
| - daily update | 100 /daily | 3 | 8 | 13 | 10 | |
| Starter | 2000 /monthly | 33 | 100 | 167 | 133 | US$19/mo US$228/yr |
| Starter - First month | 4000 | 67 | 200 | 333 | 267 | |
| Basic | 3500 /monthly | 58 | 175 | 292 | 233 | US$32/mo US$384/yr |
| Basic - First month | 7000 | 117 | 350 | 583 | 467 | |
| Pro | 11000 /monthly | 183 | 550 | 917 | 733 | US$90/mo US$1080/yr |
| Pro - First month | 22000 | 367 | 1100 | 1833 | 1467 | |
| Ultimate | 27000 /monthly | 450 | 1350 | 2250 | 1800 | US$199/mo US$2288/yr |
| Ultimate - First month | 54000 | 900 | 2700 | 4500 | 3600 |
Usage Example
| Task Type | Output | Estimated Credits | Case |
|---|---|---|---|
| Image Generation | 4 images | 60 | https://www.lovart.ai/r/mwup0mt |
| Image Editing | 1 image | 12 | - |
| Poster Design | 4 images | 38 | https://www.lovart.ai/r/mu5s09m |
| Brand VI Design | 4 logos + multiple extended images | 120 | https://www.lovart.ai/r/j2bruq9 |
| IP Design | 10 images + 1 3D model | 150 | - |
| Storyboarding | 30-second video | 400 | - |
| Talking | 60-second video + audio | 700 | https://www.lovart.ai/r/g8c9df6 |
| Audio-Video (Veo3) | 8-second video + sound effects | 1000 | https://www.lovart.ai/r/u0o4bak |
| Tab Editing | 1 image | 8 | - |
| Tab Editing | 1 × 5-second video | 50 | - |
1.2 How to get more credits?
| Plan | Monthly Credits | Beta Bonus (extra first month) |
|---|---|---|
| Starter | 2 000 | +2 000 |
| Basic | 3 500 | +3 500 |
| Pro | 11 000 | +11 000 |
Credit top-ups (Basic & Pro members only):
$10 – $100 packages available directly in your account.
1.3 Will credits expire?
Monthly Plan Credits from your monthly subscription are valid for the duration of your current billing cycle and will automatically reset on your next billing date. Unused credits do not roll over to the next month.
Annual Plan Credits for annual subscriptions are distributed on a monthly basis. Each month’s credits are valid only within that month’s cycle and will automatically reset at the start of the next monthly cycle. Unused credits from the previous month will not carry over.
Top-up Credits These credits never expire and will remain in your account until used.
1.4 Commercial License
Members may use Lovart-generated content for commercial purposes subject to the original model license and platform TOS.
Commercial rights exclude redistributing / reselling the model itself or using it to build competing services.
2. Frequently Asked Questions
2.1 How can I monitor my remaining credits?
Remaining credits are always visible next to your avatar. For full usage details, open Account Settings → Usage.
2.2 How to change or cancel your subscription plan
Upgrading: Basic → Pro
- Hover over your profile avatar and choose Upgrade.
- If on an annual Basic plan, unused months are automatically refunded.
- Pro takes effect immediately; any previous-month credits expire on their original schedule.
Upgrading: Monthly → Annual
- Click the desired annual plan; it begins after the current monthly cycle ends.
Canceling
- Go to Account → Manage Subscription.
- Click Cancel on the active plan and confirm.
2.3 Will benefits from ongoing campaigns still be effective if my subscription expired?
Any additional benefits from a campaign will apply immediately once you activate a subscription during the campaign period. However, if you cancel your subscription, these benefits will no longer apply to your account.
If you reactivate your subscription during the campaign, you may resume the benefits for the remainder of your original subscription period.
2.4 How does unlimited use work?
For most users, you can use the service as much as you like. However, we have an anti-cheating system in place to prevent abuse or malicious activity in extreme cases.
3.Refund Policy
3.1 Monthly Subscription Orders
-
Within 7 days of purchase
If no credits from the current membership package have been consumed, you are eligible for a full refund. If any credits have been consumed, refunds are not available. -
After 7 days of purchase
Refunds for that month are not available.
Note: No refunds for subscriptions with referral rewards.
3.2 Annual Subscription Orders
-
Within 7 days of purchase
If no credits have been consumed, you are eligible for a full refund. -
After 7 days of purchase and within 3 months
- Only unactivated months are eligible for a refund.
- The current active month and any activated months are non-refundable.
-
After 3 months of purchase
Refunds are not available.
Note: If an annual plan is refunded, consumed months and the active month will be recalculated at the monthly subscription rate.
Since the annual term was not completed, the annual discount will not apply.No refunds for subscriptions with referral rewards.
3.3 Refund Processing Time
- We will reply to refund requests within 24 hours on business days.
- After both parties have reached an agreement on the refund plan, refunds will be processed within 10 business days.
We may occasionally offer special benefits for certain members (such as free or unlimited model usage). If you request a refund, it will be considered a withdrawal from the activity benefits. In this case, we will recalculate the fees based on your actual usage and compute any refundable amount accordingly. The actual consumption of computing resources shall be determined according to the backend system data.
The final interpretation right belongs to Lovart.📧 For refund inquiries, please contact: support@lovart.ai
Need help or not satisfied?
Email support@lovart.ai for dedicated assistance.