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Frequently Asked Questions
Credits are used to process your request and generate the final output, with usage depending on what you choose and how complex the task is.
For agent-based generation, credit consumption varies based on the tool or model selected and the level of detail in your request. For canvas generation, credits are determined by your settings, including image size and quality, desired style and detail, and any advanced parameters enabled.
In general, more complex tasks and more sophisticated settings require more credits.
Monthly Plan Credits from your monthly subscription are valid for the duration of your current billing cycle and will automatically reset on your next billing date. Unused credits do not roll over to the next month.
Annual Plan Credits for annual subscriptions are distributed on a monthly basis. Each month's credits are valid only within that month's cycle and will automatically reset at the start of the next monthly cycle. Unused credits from the previous month will not carry over.
Top-up Credits These credits never expire and will remain in your account until used.
If you need additional credits, you can upgrade your plan to increase your monthly limit or purchase credit packs to generate more content without changing your current subscription. Purchased credits are added instantly and can be used across all supported models.
Yes. Your subscription renews automatically at the end of each billing cycle to maintain continuous access. You may cancel at any time in your account settings, and your plan will remain active through the end of the current billing period.
Unlimited Relax Generation provides you with unlimited slower-speed generations on designated models within a fixed timeframe. The specific operational rules are as follows:
- Independent of Billing Cycles: Unlimited generation runs on its own fixed timeline (e.g., 30 or 365 days) and operates independently of your subscription billing cycle. Automatic renewals, cancellations, or re-activations of your subscription will not reset or extend the original expiration date of this benefit.
- Upgrades Within the Active Period: If you upgrade your membership within an active, unexpired unlimited generation period, you will unlock the corresponding higher-tier model parameters for the remaining days of that specific timeframe.
- Upgrades After Expiration: Unlimited generation is treated as a one-time privilege per account. Once expired, any subsequent upgrades, downgrades, or re-subscriptions will not reactivate or grant this benefit again.
- 365-Day Plan Dependency: For the 365-day long-term unlimited plan, your underlying subscription must remain active. If you cancel or downgrade, your unlimited access will terminate at the end of the current billing cycle.
- Fair Use & Protection: To ensure a stable and reliable experience across our GPU clusters, any automated scripts, botting, or non-human high-frequency activities may trigger a temporary suspension for review. Access will be restored immediately once verified as a real human creator.
Fast Generation
In Fast Generation mode, each generation consumes credits from your balance. The fast credits included in your subscription reset at the start of each billing cycle and do not carry over to the next month. To maximize your subscription value, we recommend utilizing your full balance before the month ends.
Please note that while subscription credits reset periodically, any credit packs purchased separately are not affected by the billing cycle and will not expire.
You can monitor your usage and view your remaining fast credit details on the manage subscription page.
Unlimited Relax Generation
Unlimited Relax Generation mode is available exclusively to subscribers of specific plans, allowing for Unlimited Relax Generations without consuming your fast credits. In this mode, your requests are placed in a queue and processed as system GPU resources become available. Consequently, wait times are typically longer than in Fast Generation mode. Your specific wait time depends on your usage frequency relative to other users—those who use relax mode less frequently will generally experience shorter wait times.
You can turn off Unlimited Relax Generation at any time to switch back to Fast Generation for immediate results. Please note that queue priority varies by tier: Basic, Pro, and Ultimate users are assigned to different waiting queues.
This feature is for personal use only. Cheating, account sharing, or resale is strictly prohibited. Access may be temporarily suspended if any abnormal activity is detected.
Lovart accounts are for individual use only. To prevent account sharing or abusive behavior that may excessively consume resources and affect platform stability, tasks can run simultaneously on up to 2 desktop Web, 1 mobile Web. For team or multi-user usage, please purchase the Team Plan.
Once you have an active subscription, you can upgrade at any time by paying the price difference. If the upgrade option is unavailable, you may purchase the higher-tier plan first and then contact [email protected] to request a refund afterward.
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